Privacy Policy

GLR Energy (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website glrenergy.co.uk. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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1. Information We Collect
We may collect and process the following data about you:

• Personal Identification Information – Name, email address, phone number, etc.
• Technical Data – IP address, browser type, operating system, and usage data.
• Transaction Data – Details about services you have requested or purchased.
• Communication Data – Messages you send through our contact forms or other communication channels.

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2. How We Collect Data
We collect data in the following ways:

• Direct interactions – You may give us your personal data by filling out forms or corresponding with us by phone, email, or otherwise.
• Automated technologies – As you interact with our website, we may collect technical data through cookies and other tracking technologies.

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3. How We Use Your Data
We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Process transactions and manage payments.
• Respond to inquiries and provide customer support.
• Send administrative information, including updates to our terms and policies.
• Improve our website and ensure security.

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4. Legal Basis for Processing
We process your data based on:

• Consent – When you agree to our use of cookies or subscribe to our newsletter.
• Contractual Necessity – To fulfil our obligations regarding services or products you request.
• Legal Obligation – When we are required to comply with the law.
• Legitimate Interests – To operate and improve our services and protect our website.

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5. Sharing Your Data
We may share your data with trusted third parties, including:

• Service providers assisting with website maintenance, email services, and IT support.
• Payment processors to manage transactions.
• Legal authorities when required by law or to protect our rights.

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6. Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

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7. Data Retention
We will only retain your data for as long as necessary to fulfil the purposes for which we collected it or to comply with legal obligations.

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8. Your Rights
You have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to processing or request data portability.

To exercise these rights, please contact us at admin@glrenergy.co.uk or 07984132113.

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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

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10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

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11. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at: GLR Energy
126 Northgate Street, Chester, CH1 2HT
Phone: +44 7984 132113
Email: admin@glrenergy.co.uk